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The Margin: Recall: Shoppers should check toothpaste, condoms, pregnancy tests bought at Family Dollar


This is nothing to smile about. 

Family Dollar recently issued a voluntary product recall of several varieties of Colgate toothpaste and mouthwash after stores in multiple states failed to store them at the recommended temperature. 

This comes on the heels of a separate voluntary recall of over-the-counter pharmaceutical items by the Dollar Tree-owned DLTR franchise last month. Those products, including Clearblue pregnancy tests, Trojan condoms and Polident denture products, were also stored outside of recommended temperatures. The Food and Drug Administration published both recall announcements on Sept. 16, and they began trending on Google searches on Tuesday, Sept. 20. 

Neither recall notice noted what temperature the affected products had been stored at or for how long. But Family Dollar stated that it is not aware of any consumer complaints or reports of illnesses related to the Colgate products or the over-the-counter pharmaceutical products at this time. The over-the-counter product recall, in particular, was conducted “out of an abundance of caution,” the company wrote.

Family Dollar has notified its affected stores, asking them to check their stock immediately and to stop selling any affected products. 

Customers who bought any of the recalled products can return them to the Family Dollar store where they were purchased without a receipt, the notice says. 

 These are the affected Colgate products: 

Colgate Optic White Stain Prevention Toothpaste, 2.1 ounces

Colgate Optic White Charcoal Toothpaste, 4.2 ounces

Colgate Optic White Mouthwash, 16 fluid ounces

Colgate Optic White High Impact Toothpaste, 3 ounces

Colgate Optic White Toothpaste Icy Fresh, 3.2 ounces 

Colgate Optic White Stain Fighter Toothpaste Clean Mint, 4.2 ounces

The company said the recalled Colgate products were shipped between May 1 and June 21, 2022, to “a limited number of stores” in 11 states: Arizona, California, Georgia, Idaho, Indiana, Montana, New Mexico, Nevada, Oregon, Texas and Utah.

These are the affected over-the-counter pharmaceutical products:

Clearblue Smart Countdown Pregnancy Test, 1 count

Lifestyles Skin Non-Latex Lubricated Condoms, 3 count

VeriQuick Pregnancy Test, 1 count

First Response (pregnancy test), 2 count

Skyn Original Non-Latex Condoms, 12 count

Skyn Elite Non-Latex Condoms, 12 count

VeriQuick Pregnancy Test, 1 count

At Home Marijuana Test Strip

Trojan Ultra Ribbed Lubed (condoms), 3 count

VeriQuick Pregnancy Test, 2 count

Trojan Ultra Thin Condom Latex, 3 count

Skyn Elite Large Non-Latex Condom, 12 count

Preferred UTI Test, 1 count

Lifestyles Ultra Sensitive Condoms, 12 count

Clear Eyes Contact Lens Drops Lubricating, 0.5 fluid ounces

Bausch & Lomb Biotrue Multi-Purpose Solution, 4 fluid ounces

GoodSense Saline Solution, 12 fluid ounces

KY Jelly Lubricant, 2 fluid ounces

Opti-Free Replenish Multi-Purpose (contact lens solution), 2 ounces

Simply Saline Nasal Mist, 3.1 ounces

Opti-Free Puremoist Disinfecting Solution, 4 fluid ounces

Dentemp One Step, 0.077 ounces

Fixodent Original Cream, 2.4 ounces

Dr. Talbot’s Toddler Toothpaste Brush, Tutti Frutti 

Curad Strong Waterproof Strip, 1 inch, 20 count

GoodSense Denture Cleanser GRN Tablet,40 count 

Fixodent Adhesive Cream Ultra Max Hold, 2.2 ounces

Curad First Aid Kit

Poligrip Power Max Hold, 2.2 ounces

New Skin Liquid Bandage, Clear, 0.3 fluid ounces

Travel Kit Toothbrush, Cap, Paste In Pouch, 1 count

Fixodent Original Cream, Travel, 0.75 ounces

Polident Denture Cleanser Tablets, 28 count

Poligrip Adhesive Cream, Additive Free, 2.4 ounces 

GoodSense Denture Cleaner Overnight Tablets, 40 count

Polident Denture Cleansers, 84 count

Polident Overnight Whitening Tablets, 28 count

Fixodent Adhesive Cream with Scope, 2 ounces

Poligrip Extra Care Adhesive Cream, 2.2 ounces

Super Poligrip Adhesive Cream, 0.75 ounces

Poligrip Denture Adhesive Original, 2.4 ounces

The over-the-counter product recall affects Family Dollar stores in most states and involves products shipped to stores between May 1 and June 10, 2022.

As noted, customers can return any of these products to the Family Dollar store where they were purchased without a receipt. However, the recall involving the over-the-counter pharmaceutical products does not apply to Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont, Washington, Alaska or Hawaii. According to the company, Family Dollar does not have any stores in Alaska or Hawaii, and no Family Dollar stores in those other states received any products subject to this recall.

For both sets of recalls, customers can contact Family Dollar customer service at 844-636-7687 between 9 a.m. and 5 p.m. Eastern time with any questions or concerns. 

If customers suffer adverse medical reactions to any recalled product, the company says they should contact their physician or healthcare provider first. Then they should report adverse reactions or quality problems associated with using the product to the FDA’s MedWatch adverse event reporting program online, by mail or by sending a fax to 800-FDA-0178.

This is just the latest recall announcement from the Family Dollar franchise. Earlier this year, numerous products were pulled and more than 400 stores were temporarily closed after a rodent infestation and other unsanitary conditions were found at an Arkansas distribution center. The FDA alerted the public that food, medicines and cosmetic products from Family Dollar stores in six states could be contaminated. 

“We take situations like this very seriously and are committed to providing safe and quality products to our customers,” a Dollar Tree spokesperson told the New York Times after that event. “We have been fully cooperating with all regulatory agencies in the resolution of this matter and are in the process of remediating the issue.”

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